Gaming on 99abcom should be enjoyable entertainment — not a source of stress, financial hardship, or anxiety. This page explains the tools available to help you manage your play, recognise when things might be getting out of hand, and get support if you need it. No judgement, no complications — just straightforward help.
Not a legal disclaimer — a genuine commitment from 99abcom
At 99abcom, responsible gaming is not a page we built because we had to. It reflects how we think about the relationship between a gaming platform and the people who use it. Most Pakistani players who come to 99abcom treat it exactly as it should be treated — a form of entertainment. They set aside a certain amount of PKR they are comfortable losing, they enjoy the games, and they log off when they have had their fun. That is responsible gaming in practice, and it is exactly what the platform is designed to support.
But we are also realistic. Online gaming can become a problem for some people, and the signs are not always obvious to the person experiencing them. Financial pressure, extended sessions that spill into early morning hours, chasing losses that just seem to compound — these patterns can develop gradually. The tools and information on this page exist to help you catch those patterns early and take action before things escalate.
The five tools available on 99abcom — deposit limits, loss limits, session timers, cool-off periods, and self-exclusion — are all accessible directly from your account settings. Not behind a support request form, not after a 48-hour wait. Directly, immediately, any time you feel you need them. If you ever need help setting them up, our support team is available around the clock.
Golden rule: Gaming on 99abcom should feel fun. The moment it starts feeling like an obligation or a way to solve a financial problem, it has crossed a line that needs addressing.
All tools activate instantly from your account settings — no support request, no waiting period
Set a maximum amount you can deposit to 99abcom over a 24-hour, 7-day, or 30-day period. Once set, the limit activates immediately. Reducing a limit takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it applies — this is deliberate, to give you time to reconsider.
Activates InstantlySet the maximum amount you can lose on 99abcom over a given time period. If you reach your loss limit, you will be prevented from placing further bets until the period resets. Loss limits apply across all game types — slots, Teen Patti, baccarat, crash games, and sports betting.
Applies Across All GamesSet a session duration limit — for example, 60 minutes. 99abcom will display a notification when you have been playing for that period, reminding you to take a break. You can configure the reminder interval in your account settings under "Responsible Gaming Tools".
Customisable IntervalsA temporary account restriction for a set duration — options include 24 hours, 48 hours, 1 week, 2 weeks, 4 weeks, or 6 weeks. During a cool-off, you cannot log in to 99abcom, deposit, or place bets. At the end of the cool-off period your account automatically reactivates.
24 Hours to 6 WeeksPermanent closure of your 99abcom account. Once self-exclusion is activated, it cannot be reversed under any circumstances. Any remaining balance will be returned to your registered payment method within five working days. 99abcom will also remove you from all marketing communications permanently.
Permanent — Cannot Be ReversedIf you want to talk through your options with a real person before activating any tool, our support team is available around the clock via live chat and email. All responsible gaming conversations are treated with complete confidentiality and handled by trained agents.
Available Round the ClockTo access any of the above tools, log in to your 99abcom account and navigate to Account Settings → Responsible Gaming. All tools are self-service and take effect immediately. If you are unable to log in, contact our support team directly at support@99abcom.net and they will activate any tool on your behalf.
Step-by-step guide — takes about two minutes
Open 99abcom.net on your phone or browser and log in using your registered mobile number and password. Two-factor authentication will be prompted if enabled on your account.
Tap the profile icon in the top-right corner to open your account menu, then select "Account Settings" from the dropdown options.
Inside Account Settings, you will see a dedicated "Responsible Gaming" section. All five tools — deposit limits, loss limits, session timers, cool-off, and self-exclusion — are listed here.
Select the tool you want to activate. Enter your preferred limit, duration, or restriction level. Review the confirmation screen carefully — especially for self-exclusion, where the action is permanent.
Once confirmed, the tool is live instantly on your 99abcom account. You will receive a confirmation notification at your registered email address. No further action is needed.
Understanding how each limit type works
| Tool | Effect | Reversible? | Notice Period to Increase |
|---|---|---|---|
| Deposit Limit | Caps PKR deposits per period | Yes | 7 days |
| Loss Limit | Stops play after set losses | Yes | 7 days |
| Session Timer | Displays reminder at set time | Yes | Immediate |
| Cool-Off | Blocks login for chosen period | Auto-resets | After period ends |
| Self-Exclusion | Permanently closes account | No — Permanent | Not applicable |
Important: If you activate self-exclusion on 99abcom, we strongly recommend also contacting our support team so we can flag your details for any additional verification steps. This adds an extra layer of protection and ensures the exclusion is maintained across all channels.
Problem gambling often develops gradually — these are the patterns that indicate it may be developing
Key ways 99abcom builds responsible gaming into the platform
Full transparency into your 99abcom betting history, deposit record, and session log — accessible any time from your account.
Optional on-screen pop-ups at configurable intervals showing how long you have been playing and your net result for the current session.
Hide your balance on screen to reduce the temptation to make decisions based on your current balance rather than your predetermined budget.
Where 99abcom identifies a potentially concerning pattern, we may reach out by email with information about available support tools — without any judgement.
Answer honestly — this takes about two minutes and is for your eyes only
Context that helps make sense of why responsible gaming tools matter
The distinction between entertainment gaming and problem gambling is not about how much money is involved. A person who deposits Rs 5,000 per month and plays Teen Patti on 99abcom for enjoyment is gaming responsibly if they are comfortable with that spend, honest about it, and able to stop when they want. A person who deposits Rs 1,000 per month but feels distress about it, lies to their family about it, or cannot stop when they intended to — that person is showing signs of problem gambling even at a relatively low spend level. The issue is not the amount. It is the relationship with the activity.
A lot of gaming platforms offer responsible gaming tools in theory — buried in the account settings, requiring a support ticket, or subject to delays of 24 to 72 hours before they take effect. That design is essentially anti-responsible-gaming in practice. If you have reached the point where you want to set a deposit limit, you need that limit to take effect now, not after a cooling-off window that only applies to the limit itself. 99abcom's approach is different: deposit limits and loss limits reduce immediately when you lower them. The 7-day delay only applies when you try to increase them — which is a protection against impulsive decisions to undo your own responsible gaming choices. We think that distinction matters.
Activating self-exclusion on 99abcom is a permanent decision that cannot be reversed. When you submit a self-exclusion request, the following happens automatically: your account is locked immediately, you are removed from all marketing communications, your player data is flagged so that if you attempt to register a new account it can be detected and closed, and your remaining PKR balance (if any) is returned to your registered Easypaisa or JazzCash account within five working days. You will receive a confirmation email at your registered address. 99abcom retains the data associated with your account as required by AML regulations, but it will not be used for any gaming-related purpose.
If you share a mobile phone or tablet with younger siblings or children in your household, we strongly recommend setting a device PIN or screen lock to prevent accidental access to your 99abcom account. 99abcom cannot be used without logging in, but a device lock adds an additional layer of protection. If you believe a minor in your household has accessed gaming content through any device, please contact our support team — we take such reports seriously and will assist with any steps needed to prevent recurrence, including account review and additional verification requirements.
If you are worried about your gaming — or worried about someone you care about — talking to someone is genuinely the most effective first step. 99abcom's support team is trained specifically in responsible gaming conversations and treats all such contacts with complete confidentiality. There is no judgement and no pressure. You can start the conversation via live chat on 99abcom.net at any hour, or send an email to support@99abcom.net with "Responsible Gaming Support" in the subject line. We will respond within a few hours and help you understand what options are available and which tool might be right for your situation.
New to 99abcom? Set your deposit limit before you place your first bet. Takes 30 seconds.
Other important information for 99abcom players
Learn about 99abcom's background, the team behind the platform, and our commitment to Pakistani players.
Read MoreFull platform rules including self-exclusion procedures, account policy, and your rights as a 99abcom player.
Read TermsHow 99abcom stores and protects your personal data, and how to exercise your data rights.
Read PolicyCommon questions about accounts, payments, bonuses, and games on 99abcom answered quickly and clearly.
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